Privacy Policy

At HOEL, accessible from https://hoelsneakers.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information when you visit or make a purchase from our site:

Personal Identifiable Information: Name, email address, phone number, shipping/billing address.
Payment Information: Processed securely via third-party providers; we do not store card details.
Device and Usage Information: IP address, browser type, device information, pages visited, and referring URLs.
Cookies and Tracking Technologies: Used to enhance your browsing experience, personalize content, and analyze site traffic.

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Send order confirmations and updates.
Respond to your inquiries and customer service requests.
Improve our website and services.
Prevent fraud and ensure site security.
Send promotional emails (only with your consent).

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Service providers (e.g., payment processors, shipping companies, analytics services) to fulfill our services.
Law enforcement or government agencies, if required by law.
Third parties in the event of a business transfer, merger, or sale.

Cookies and Tracking

We use cookies and similar technologies to:

Keep you signed in.
Remember your shopping preferences.
Analyze website traffic and usage.

You can manage cookie preferences in your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including for legal or reporting obligations.

Your Rights

Depending on your location, you may have rights including:

Access to the data we hold about you.
Correction of inaccurate personal data.
Deletion of your data (the “right to be forgotten”).
Objection to processing for marketing purposes.

To exercise any of these rights, contact us at info@hoelsneakers.com.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure.

Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children without parental consent.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

HOEL
506 E 40th St,
Austin, TX 78751, USA
Email: info@hoelsneakers.com
Website: https://hoelsneakers.com