Terms & Conditions

Introduction

Welcome to Hoel! These Terms and Conditions (“Terms”) govern your use of our website hoelsneakers.com and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before placing an order.

General Information

This website is operated by Hoel, located at 506 E 40th St Austin, TX 78751
Throughout the site, the terms “we”, “us” and “our” refer to Hoel.

Eligibility

To use our services or make purchases, you must be at least 18 years old or have permission from a parent or legal guardian.

Products and Availability

All products listed are subject to availability.
We reserve the right to limit the quantities of any products or services we offer.
Product images are for illustrative purposes only. Actual products may vary slightly.

Prices and Payment

All prices are listed in usd and are inclusive/exclusive of VAT, as applicable.
We reserve the right to change prices at any time without prior notice.
Payments are processed securely through our trusted payment providers.

Shipping and Delivery

We ship to all countries.
Delivery times are estimates and may vary due to external factors.
We are not responsible for delays caused by the shipping carrier or customs.

Returns and Refunds

You may return products within 14 days of delivery for a full refund or exchange, provided the items are unworn and in original condition.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
To initiate a return, please contact our customer support at info@hoelsneakers.com.

User Accounts

You may create an account to track your orders and access special features.
You are responsible for maintaining the confidentiality of your account credentials.

Intellectual Property

All content on this website, including images, logos, and text, is the property of Hoel and protected by intellectual property laws.
You may not use any content without our prior written permission.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.
Our total liability shall not exceed the amount you paid for the product.

Governing Law

These Terms are governed by and construed in accordance with the laws of USA without regard to its conflict of law principles.

Changes to Terms

We reserve the right to update these Terms at any time. Changes will take effect immediately upon posting.

Contact Information

If you have any questions about these Terms, please contact us at:
Email: info@hoelsneakers.com
Address: 506 E 40th St Austin, TX 78751